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Custom Web Development & Design · Since 2000Custom software, built by the team that will maintain it.

Redesigns, e-commerce, custom applications and integrations from Genacom’s in-house team in Napa, California. Fixed price or phased plan, direct expert access, no surprise hourly invoices.

25+years writing production software
500+managed sites, same engineers who build
22languages on the Google claims platform
3 wksto build it, ahead of schedule, bug-free

At a glance

An asset, not a liability only one developer understands.

Building with the team that will maintain the code means documentation, monitoring and upgrade paths are designed in from day one, not bolted on after the launch party.

Genacom has been writing production software since 2000. The same programmers and engineers who keep 500+ managed sites running also build new ones, so everything we ship is designed to be maintained, not just launched.

  • Fixed price or phased plan, agreed after discovery
  • In-house designers and programmers in Napa, California
  • Every project lands on an nTier management plan
  • Code, accounts and documentation in your name
Book a 1:1 Strategy Session
Completed in 3 weeks and without any bugs we could find, simply amazing.
Google click-fraud settlement claims platform · managed by Gilardi & Co.
Genacom: 25 years of excellence in custom web development and design. The foundation: 25+ years of engineering excellence from Napa, California, software built to be maintained, and fixed-price transparency. Core solutions: website redesigns and e-commerce on WordPress, Webflow or Shopify with custom checkout logic; custom apps and integrations with CRM, ERP and marketing automation; legacy modernization of .NET, Java and PHP systems. The four-step workflow: discovery and scope, design and build, QA and launch, nTier management. Development standards: secure by default, performance and accessibility to WCAG 2.2, full ownership. Proven success stories: the Google click-fraud claims platform in 22 languages and 3 weeks, the ZeroWater store modernization, and VQ OrthoCare secure ordering.

What we build

For organizations launching new products, modernizing legacy sites, or scaling beyond template-only solutions.

All services

Website redesigns

Modern, fast, accessible sites built on WordPress, Webflow, Shopify or a custom stack, migrated from your existing content without losing rankings.

E-commerce

WooCommerce and Shopify stores, custom checkout and pricing logic, and integrations with fulfillment, inventory and payment systems.

Custom applications

Customer portals, ordering systems, calculators, claims and intake platforms, dashboards and internal tools.

Integrations

CRM, ERP, SSO, marketing automation, payment gateways and third-party APIs, with monitoring after launch.

Legacy modernization

Rebuilding aging .NET, Java or PHP systems on current frameworks while keeping the integrations the business depends on.

Mobile & progressive web apps

Responsive front ends and installable web apps that share one codebase with the site.

Six standards. Every build.

Not options on a quote. The way the work is done.

Built to be maintained

Documented code, version control, staging environments and automated backups from the first commit.

Secure by default

Input validation, prepared statements, role-based access, encrypted secrets and dependency scanning on every build.

Fast by design

Performance budgets, modern image and font handling, and Core Web Vitals checked before launch, not after complaints.

Accessible

Semantic markup, keyboard navigation and WCAG 2.2 review so the site works for every visitor and stays compliant.

Search-ready

Clean URLs, redirects from old pages, structured data and analytics configured so a redesign gains rankings instead of losing them.

Owned by you

Code, accounts and documentation handed over in your name. No proprietary platform holding your site hostage.

From written scope to managed site

One team from the first call through launch, and every month after.

  1. In writing

    Discovery & scope

    Requirements, integrations and success metrics written down, with a fixed price or a phased plan.

  2. In sprints

    Design & build

    Designers and programmers work in sprints, with staging reviews you can click through.

  3. Before cutover

    QA & launch

    Cross-device testing, performance and security checks, redirects and analytics verified before cutover.

  4. After launch

    nTier management

    The project moves onto an nTier website management plan so it stays fast, secure and current.

The platform that fits.

Chosen for the requirement, not the other way around.

WordPress & WooCommerceWebflowShopifyCustom PHP (Laravel)Node & JavaScript.NET / Java modernization

Pricing

Priced before we build.

Fixed price or phased plan

Every project is a fixed price or a phased plan, agreed after discovery. Management after launch is a flat monthly fee: the same team, no hourly invoices, no surprises.

How a project is pricedIn writing, before work begins
  1. Discovery firstRequirements, integrations and success metrics written down before any number.
  2. Fixed price or phased planOne agreed figure for the build, or a phased plan for larger projects.
  3. Flat monthly fee after launchThe site moves onto nTier management with the team that built it.

No hourly invoices. No surprise overruns.

Outgrown the template?

Any of these is usually the moment a custom build starts paying for itself.

The theme can’t do what the business needs, and every new plugin breaks another.
Orders are re-keyed by hand from the store into the ERP or CRM.
Checkout can’t handle your pricing, quoting or approval rules.
The developer who built the app is gone, and so is the documentation.
A .NET or Java system runs the business and nobody dares touch it.
The last redesign lost rankings because nobody set up the redirects.
Staff spend hours on a process a customer portal would handle in minutes.
Recognize two? Let’s scope it.Book a strategy session

Related reading: the benefits of redesigning your website every few years and why a professionally designed website pays for itself.

Custom web development, in depth

What gets built, the projects behind the claims, how a build runs and the standards every one of them meets.

What we build

Genacom has been writing production software since 2000. The same programmers and engineers who keep 500+ managed sites running also build new ones, which means everything we ship is designed to be maintained, not just launched.

  • Website redesigns: modern, fast, accessible sites built on WordPress, Webflow, Shopify or a custom stack, migrated from your existing content without losing rankings.
  • E-commerce: WooCommerce and Shopify stores, custom checkout and pricing logic, and integrations with fulfillment, inventory and payment systems.
  • Custom applications: customer portals, ordering systems, calculators, claims and intake platforms, dashboards and internal tools.
  • Integrations: CRM, ERP, SSO, marketing automation, payment gateways and third-party APIs, with monitoring after launch.
  • Legacy modernization: rebuilding aging .NET, Java or PHP systems on current frameworks while keeping the integrations the business depends on.
  • Mobile and progressive web apps: responsive front ends and installable web apps that share one codebase with the site.

Projects we are known for

For the 2006 Google click-fraud settlement we built and deployed the online claims platform managed by Gilardi & Co.: hundreds of thousands of submissions in 22 languages, delivered ahead of schedule. "Completed in 3 weeks and without any bugs we could find, simply amazing." For Rock.com we developed the Connections networking feature. For VQ OrthoCare we built and supported a secure online ordering system that reduced staffing requirements. For Zerowater we rebuilt a home-grown .NET store on LAMP while keeping its fulfillment integration alive. Read the Google, Rock.com, VQ OrthoCare and Zerowater success stories.

How projects work

  1. Discovery and scope: requirements, integrations and success metrics written down, with a fixed price or a phased plan.
  2. Design and build: designers and programmers work in sprints with staging reviews you can click through.
  3. QA and launch: cross-device testing, performance and security checks, redirects and analytics verified before cutover.
  4. Management: after launch the project moves onto an nTier website management plan so it stays fast, secure and current.

See the solution guides for custom app development, custom design and e-commerce and software development, or request a quote.

Why it matters

Custom software should be an asset, not a liability that only one developer understands. Building with the team that will maintain the code means documentation, monitoring and upgrade paths are designed in from day one.

Our development standards

  • Built to be maintained: documented code, version control, staging environments and automated backups from the first commit.
  • Secure by default: input validation, prepared statements, role-based access, encrypted secrets and dependency scanning are part of every build.
  • Fast by design: performance budgets, modern image and font handling, and Core Web Vitals checked before launch, not after complaints.
  • Accessible: semantic markup, keyboard navigation and WCAG 2.2 review so the site works for every visitor and stays compliant.
  • Search-ready: clean URLs, redirects from old pages, structured data and analytics configured so a redesign gains rankings instead of losing them.
  • Owned by you: code, accounts and documentation are handed over in your name; there is no proprietary platform holding your site hostage.

Questions, answered

The ones we hear before every build.

Ask yours on a strategy session
How is a project priced?

As a fixed price or a phased plan agreed after discovery. Ongoing management after launch is a flat monthly fee.

Which platforms do you build on?

WordPress and WooCommerce, Webflow, Shopify, and custom PHP (Laravel), Node and JavaScript stacks. We choose the platform that fits the requirement, not the other way around.

Can you take over an existing codebase?

Yes. Inheriting and modernizing legacy code is a Genacom specialty; Zerowater's home-grown .NET store and its fulfillment integration is one example.

Will you manage the site after launch?

Yes. Projects move onto an nTier website management plan at launch so the site stays fast, secure and current, with the same team that built it.

Have a build in mind?

One discovery call. A written scope and a fixed price, from the team that will maintain it.